Packages

Choose the right digital growth package for your business.

Whether you are launching a new business, improving local visibility or building a complete growth system, our packages are designed to give you the right level of website, SEO, Growth Portal CRM and follow-up support.

Every package includes a professional digital foundation. As you move up, you add more local visibility, reputation building, automation, reporting and ongoing strategy.

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More than a website

Your website should connect to a system that manages enquiries.

A website is only useful if it helps people find you, trust you and take the next step.

That is why our packages are built around the full enquiry journey: website, search visibility, reviews, lead capture, Growth Portal CRM, follow-up and reporting.

The goal is not just to launch a better-looking website. The goal is to create a clearer path from local visibility to real enquiries.

Growth stages

Start with the package that matches your stage.

The first three packages are designed as a natural progression: launch professionally, grow locally, then connect everything into a full growth system.

Digital Starter

Launch professionally.

A professional launch package for new businesses that need to look credible, explain what they do and make it easy for people to enquire.

New businesses, startups and sole traders that need a credible brand, website and basic lead capture foundation.

£795 setup + £99/mo

3 pages

Third-party software, sending, tracking and advertising costs are not included unless agreed separately.

Brand identity, 3-page website, hosting, website care, basic SEO setup and Growth Portal Lite for lead capture.

Growth Portal CRM

Growth Portal Lite - lead inbox and basic pipeline

Brand Identity Pack
3-page website
Hosting and website care
Basic SEO setup
Growth Portal Lite lead capture
Growth Portal Lite

View Digital Starter

Local Growth

Get found locally and stop losing leads.

A local growth foundation for businesses that need a stronger website, better local SEO, more reviews and a simple lead follow-up system.

Local businesses that want stronger Google visibility, more trust signals and a proper system for handling enquiries.

£2,950 setup + £495/mo

10 pages

Google lead costs, ad spend, verification costs and third-party fees are not included.

Website, local SEO foundation, Google Business Profile optimisation, review system, citations and Growth Portal Standard for follow-up.

Growth Portal CRM

Growth Portal Standard - reviews, missed-call text-back and follow-up

10-page website
Local SEO foundation
Google Business Profile optimisation
Review request system
Growth Portal Standard
Monthly reporting dashboard

View Local Growth

Featured system

Growth Engine

Turn your website, SEO, CRM and content into one growth system.

A complete connected growth system for ambitious Kent businesses that want more than disconnected marketing activity.

Established SMEs that want their website, SEO, Growth Portal CRM, reviews, content and automation working together.

£5,950 setup + £995/mo

15-20 pages

Usage-based SMS, email, AI, call tracking and third-party costs may be billed separately.

SEO-led website architecture, local SEO campaign, Growth Portal Pro setup, automation, reviews, content, reporting and ongoing strategy.

Growth Portal CRM

Growth Portal Pro - nurture workflows, reporting and lead reactivation

15-20 page website
SEO-led website architecture
Local SEO campaign
Growth Portal Pro
Automation and follow-up workflows
Monthly dashboard and strategy call

View Growth Engine

Authority Partner

Become the obvious choice in your local market.

For businesses that want to become one of the most visible, trusted and chosen providers in their market. Authority Partner adds deeper SEO architecture, more content, stronger reputation systems, Growth Portal Advanced workflows and ongoing authority building.

View Authority Partner Book a Strategy Call

Starting from

£9,950 setup + £1,950/mo

30+ pages

Growth Portal Advanced, reputation systems, advanced SEO and authority building.

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What changes as you move up?

Each package builds on the previous one. The main difference is the level of SEO depth, Growth Portal CRM capability, local authority building and ongoing support.

Comparison of Spider Web Services digital growth packages
Feature	Digital Starter	Local Growth	Growth Engine	Authority Partner
Setup	£795	£2,950	£5,950	£9,950
Monthly	£99/mo	£495/mo	£995/mo	£1,950/mo
Website pages	3	10	15-20	30+
Brand Identity Pack	Included	Included	Included	Included
Hosting and website care	Included	Included	Included	Included
Growth Portal CRM level	Lite	Standard	Pro	Advanced
Lead inbox / pipeline	Basic lead inbox and pipeline	Lead pipeline	Full lead pipeline	Multiple team pipelines
Missed-call text-back	Not included	Included	Included	Included
Review request automation	Not included	Included	Included	Advanced campaigns
Email/SMS follow-up	Manual follow-up tracking	Basic follow-up	Nurture workflows	Segmented workflows
Lead source tracking	Simple source visibility	Included	Included	Advanced reporting
Reporting dashboard	Quarterly check-in	Monthly lead report	Monthly dashboard and strategy call	Advanced dashboard and authority review
SEO	Basic setup	Local SEO foundation	Full SEO campaign	Advanced SEO architecture
Google Business Profile	Basic guidance	Optimisation	Monthly improvement	Growth campaign
Local citations	Not included	20-30 in first 90 days	40-60 in first 90 days	80-100 in first 90-120 days
Review system	Manual process	Automated request system	Full review generation system	Reputation growth system
Website chat	Not included	Included	Included	Included
Social content	3 branded launch graphics/templates	4 posts per month	8 posts per month	12 posts per month
Backlink/local authority outreach	Not included	Not included	1-2 targets per month	2-4 targets per month

Included with every package

A simple brand foundation is included from the start.

Every package includes a Brand Identity Pack so your website launches with a more consistent and professional visual foundation.

Printing, signage, packaging, trademark checks, complex illustration, mascot design and full corporate rebrands are not included.

Logo design

2 logo concept directions

2 revision rounds

Final logo files

Colour palette

Font pairing

Mini brand board

Favicon

Social profile image

Social banner graphic

Email signature design

Business card design

Print-ready business card PDF

Growth Portal CRM

The system that connects your website to the sale.

Growth Portal CRM is your tailored lead management system - built around your website, enquiries, reviews, follow-up, automations and reporting.

It gives your business a clearer place to capture enquiries, track opportunities, automate follow-up, request reviews and understand where your best leads are coming from.

This is one of the main reasons the packages are more than website packages. The portal is configured around the way your business handles enquiries, so the website has a practical system behind it.

Lite

Lead inbox and basic pipeline

Digital Starter

Standard

Reviews, missed-call text-back and follow-up

Local Growth

Pro

Nurture workflows, reporting and lead reactivation

Growth Engine

Advanced

Advanced workflows, team pipelines and reporting

Authority Partner

Growth Portal CRM Live enquiry system

Tailored setup

New lead

Website enquiry Lead source tracked

Call booked

Calendar booking Reminder ready

Quote sent

Proposal Pipeline updated

Follow-up

Review request Automation queued

Lead inbox

Capture website enquiries, calls and contact requests in a clearer place.

Pipeline view

Track opportunities from new enquiry to call, quote, follow-up and won or lost.

Missed-call text-back

Help recover opportunities when someone calls but does not get through.

Email/SMS follow-up

Add follow-up flows so good enquiries are not left hanging.

Booking calendar

Give the right enquiries a smoother route to a call or appointment.

Review requests

Create a more consistent process for asking happy customers to leave reviews.

Lead source tracking

Understand whether enquiries came from organic search, forms, calls or campaigns.

Reporting dashboard

See leads, sources, pipeline activity and useful growth signals in one place.

Automation workflows

Connect reminders, follow-up, review requests and reactivation around your enquiry journey.

Feature depth changes by package: Lite, Standard, Pro and Advanced. SMS, call tracking, email sending, AI usage and third-party software costs may be billed separately depending on usage.

Package notes

What to know before choosing a package.

Google Local Services Ads

Google Local Services Ads setup and management are included for eligible businesses only. Google lead costs, ad spend, verification costs and third-party fees are not included.

Growth Portal CRM usage

Growth Portal CRM access is included where listed. SMS, call tracking, email sending, AI usage and third-party software costs may be billed separately depending on usage.

Backlinks and local authority

We focus on ethical local authority building, citations, directories, partner links, chamber profiles, case study links and relevant outreach. We do not guarantee specific backlink placements.

Social media

Included social media content is designed for professional presence and social proof. Full community management, daily posting, influencer campaigns, reels and video production are not included unless agreed separately.

Package fit

If you are not sure which package is right, start with the Kent Digital Growth Score. We will review your website, local visibility, reviews, CRM/follow-up and tracking before recommending a sensible next step.

FAQs

Common questions about our packages.

Do I need to know which package I want before contacting you?

No. If you are not sure, start with the Kent Digital Growth Score. We will review your website, local visibility, reviews, lead follow-up and tracking before suggesting the most sensible starting point.

Are these packages just website packages?

No. Every package includes a website foundation, but the higher packages also include SEO, Google Business Profile support, reviews, Growth Portal CRM, lead follow-up, automation, reporting and ongoing improvement.

What is the Growth Portal CRM?

Growth Portal CRM is your tailored lead management system - built around your website, enquiries, reviews, follow-up, automations and reporting. Depending on your package, it can help with lead capture, pipeline tracking, missed-call text-back, email/SMS follow-up, review requests, booking flows and reporting.

Can you work with our existing CRM?

Yes. For larger businesses, we can either install our Growth Portal or connect your website and lead systems with your existing CRM where practical.

Do the monthly fees include hosting and care?

Yes. All packages include hosting and website care. Higher packages add more SEO, Growth Portal CRM depth, reporting, automation and growth support.

Is ad spend included?

No. Google ad spend, Local Services Ads lead costs, third-party verification fees and other media spend are not included in the package prices.

Can we start smaller and upgrade later?

Yes. The packages are designed as a progression. Many businesses start with the right foundation first, then add more visibility, Growth Portal CRM automation, content and authority building later.

Are prices fixed?

The listed packages are fixed starting points. If your business needs a larger website, custom integrations, specialist content, advanced Growth Portal CRM work or additional services, we will confirm any extra scope before work begins.

Not sure where to start?

Start with your free Kent Digital Growth Score.

We will review your website, local visibility, reviews, Growth Portal CRM readiness, follow-up and tracking, then recommend the most sensible package or next step.

Get Your Free Kent Digital Growth Score Book a Strategy Call